Silchester Control Systems – Pandemic Newsletter
Date16 Mar 2021//
As a society, we are all learning lessons from this terrible pandemic. However, as a business, Silchester Controls feels it has handled the situation well and has responded in a flexible, positive manner to the challenges. David Jones and his...Read More →
Why can’t people who interface with customers learn how to listen and not just talk at you?
Date11 Mar 2021//
Listening skills are critical for all people in customer interface roles. When did the last conversation you had with such a person – be it a doctor’s or dentist’s receptionist, an enquiry to a shop or business, even a query...Read More →